Troubleshooting

How to identify issues in TenX

Accessing Logs

Windows

1. Hit the Windows Key

2. Type "Run"

3. Type "%appdata%"

4. Scroll down to the TenX Folder

5. Click on Logs, all your task logs are there in text format

Mac/OS

1. Go to Finder

2. Library

3. Application Support

4. Silk

5. Logs