> For the complete documentation index, see [llms.txt](https://tenx.gitbook.io/product-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://tenx.gitbook.io/product-docs/user-guides/troubleshooting.md).

# Troubleshooting

How to identify issues in TenX

### Accessing Logs

#### Windows

1. Hit the Windows Key
2. Type "Run"
3. Type "%appdata%"
4. Scroll down to the TenX Folder
5. Click on Logs, all your task logs are there in text format

#### Mac/OS

1. Go to Finder
2. Library
3. Application Support
4. Silk
5. Logs